card services
debit card
Eligible BlueOx Checking Accounts include a FREE MasterCard® Debit Card. This card also serves as your ATM card. A BlueOx Credit Union Debit Card is a simple, touchless, secure, and convenient way to make purchases - with apps, online, subscriptions, utilities, and more.
visa® platinum rewards credit card
You work hard for your money and deserve to be rewarded! With your BlueOx Credit Union Visa® Platinum Credit Card, you get rewards for every purchase, a low, competitive rate, and no annual fees – ever! Plus, you can choose how to redeem the points you earn while making everyday purchases.
ScoreCard® Rewards
You work hard for your money and deserve to be rewarded! With BlueOx Debit and Credit Cards, you can earn points and redeem them for merchandise, travel, and experience rewards, or connect your card to PayPal and use your points to pay.
visa® gift cards
Gift Cards are the perfect gift for every occasion! They can be used anywhere Visa® Debit Cards are accepted and can be purchased at any BlueOx Credit Union office.
- Choose any amount from $10 to $1,000 (plus a nominal $5.00 handling charge).
- A Visa® Gift Card looks and acts like a Visa® Debit Card.
- Lost or stolen gift cards can be canceled and replaced.
- No liability for fraudulent activity - Visa® Zero Liability Coverage applies.
- Non-reloadable with a 7-year expiration date.
Consumers can access gift card information online or by calling (866) 833-2370.
fraud alerts
Credit and Debit Card fraud can happen to anyone, so it is always a good idea to keep a close eye on your accounts. In addition, BlueOx Credit Union has an enhanced fraud monitoring service for our debit and credit cards. This monitoring service creates an alert via text, email, and phone calls when a potentially fraudulent transaction is trying to clear your account before it goes through. By answering these alerts in real time, our fraud service center can unblock your card to continue with the transaction or place a block for you. It is recommended that once a block is removed from your card, wait 2-3 minutes before continuing with your transaction.
respond to the alert coming from the following...
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By Phone Call: 855-961-1602
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By Text: 86975
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By Email: FraudServiceCenter@BlueOxCreditUnion
i need to…
Request a new Debit or Credit Card
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Please call (800) 648-8035.
Report a Debit or Credit Card Lost or Stolen.
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Please call (800) 543-5073.
Report fraud or dispute transactions on a Debit or Credit Card
- Please call (866) 279-1399
To check the status of a fraud or dispute case
- Please call (866) 279-1399
Deactivate a lost or stolen Debit or Credit Card via Mobile Banking
- Take advantage of BlueOx Card Controls; you are in control anytime, anywhere!
Order a replacement Debit or Credit Card
- Please call us at (800) 648-8035 to speak with a representative.
Request a new Personal Identification Number (PIN)
- Please call (866) 297-3411.
ScoreCard Rewards for Debit or Credit Cards
- Visit ScoreCard Rewards or call (800) 854-0790.