plans to travel?

To provide uninterrupted access to your Debit and/or Credit Card while traveling, please call us at (800)648-8035 or stop by any branch prior to your departure. Calling or stopping by in the branch instead of text or an online form is the safest way for BlueOx to verify your account and keep anyone from making changes to your account without your permission.

planning an international trip?

• Keep us informed by stopping by any branch or calling a Member Service Advisor at (800) 648-8035 to let us know to expect transactions from your desired destination and so our team can notate this and confirm your contact information is up-to-date.
• Beware of blocked and sanctioned countries. For a current list of these countries, visit the Office of Foreign Asset Control (OFAC) of the United States Department of Treasury's updated list. If the country you are visiting is on this list, ALL card activity will be blocked per the requirement from OFAC.
• While debit and credit cards are accepted in most countries, MasterCard® charges foreign currency conversion fees for purchases made with their debit and credit cards, in addition to ATM cash withdrawal fees.
• Always take more than one method of payment with you while you travel.

planning a domestic trip?

• If you're staying within the country, it is not necessary to update your travel information with BlueOx.
• Double check your Personal Identification Numbers (PINs) before you travel. If you need a new PIN, contact us at least 10 days before you leave.
• Always take more than one method of payment with you while you travel.

If any issue or concerns arise pertaining to your BlueOx Credit Union Debit or Credit Cards, stop by any of our branches or call a Member Service Advisor at (800) 648-8035.